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Explore various types of customer service channels, from phone to social media, and learn how to choose the best fit.
Sales teams need to deal with multiple leads, prospects and customers on a daily basis. Discover the best contact management tools to streamline the process.
Discover the latest small business stats, including demographics, sales and marketing methods, financing and revenue figures and the biggest challenges.
In this article, we uncover some of the key stories from The state of sales and marketing: The economy review 2022/23.
Google Contacts is a free contact management tool that automatically records contacts’ details. Learn how to set up Google Contacts for your sales team today.
A CRM database helps you store and manage customer relations data. Learn more about what a CRM database can do, how to set one up and pitfalls to avoid.
Confused about contact management? In this post, you’ll learn everything you need to know, from a contact management definition to how to succeed with a CRM.
A sales dashboard helps you manage data and key metrics to measure your team’s performance. Learn how to design and build your own with a free excel template.
A knowledge base can boost productivity, increase revenue and provide value to your customers. Learn what a knowledge base is and how you can put one together.
Soft skills are the key to individual growth and workplace efficiency. Learn how you can sharpen your common skills and spot them in an interview.
A great lead tracker can boost your marketing campaigns and shorten your sales cycle. Learn how to create and use one with these templates and tips.
Gross and net sales are key indicators of your business performance. Learn how to calculate each and how to use them to improve sales processes and outcomes
Despite another challenging year for many businesses, sales and marketing professionals helped their businesses grow in 2021. Download our free State of Sales and Marketing report for more insights.
Realistic, relevant and measurable goals aid performance. Use the OKR framework to set goals that empower your team to exceed revenue targets.
Building a high-performing sales team means managing and optimizing every part of the sales process. Learn how to improve your team’s sales performance today
Performance objectives give your business activities direction and accountability. Learn how to set and achieve effective goals with these tips and examples.
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